Warranty Policy

All of our bikes include a 1-year warranty on manufacturer defects. This does not include self-inflicted damage. In the event of an issue, we require a video of the issue for analysis. If the issue is deemed a defect, we will ship the required replacement parts to fix the issue. We do not cover labor costs for warranty replacements, as our bikes are self-assembled. If the warranty process is started within the eligible return period, the option to start a return is closed.

Please note warranty is non-transferrable to secondary ownership; the 1-year warranty applies only to the original purchaser.