Warranty Policy
All Goat Power Bikes include a 1-year limited warranty covering manufacturer defects on non-wear parts only. Wear parts such as brakes, tires, tubes, chains, and grips are excluded. This warranty does not cover self-inflicted damage, misuse, neglect, accidents, or normal wear and tear.
To maintain warranty eligibility, regular maintenance must be performed as outlined in the owner’s manual. Any aftermarket modifications or unauthorized repairs will void the warranty.
In the event of an issue, a video demonstrating the defect is required for analysis. If the issue is determined to be a manufacturer defect, we will ship the necessary replacement parts to resolve it. Labor costs for repairs or part installation are not covered, as our bikes are self-assembled. If the warranty process is initiated within the eligible return period, the option to return the product is forfeited.
This warranty is non-transferable and applies only to the original purchaser.
GOAT CARE PROTECTION PLAN
Customers may extend their warranty coverage through the Goat Care Protection Plan, which provides continued protection for manufacturer defects on non-wear parts beyond the standard 1-year warranty.
Coverage Options:
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1 Year Extension: 10% of the bike’s purchase price
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2 Year Extension: 20% of the bike’s purchase price
The Goat Care Protection Plan excludes wear parts, self-inflicted damage, and any issues resulting from aftermarket changes or insufficient maintenance.
